Delivery Details.
All UK orders over £25.00 will be shipped free of charge, Below this amount you can choose which delivery option you would require.

Standard Delivery – £3.95 ( Estimated 3-5 day service ) Heavy Item (2000, 3000 & 4000 Piece puzzles) £6.00

Standard Delivery Tracked – £6.00 ( Estimated 3 – 5 Day Service)

International Delivery – All orders will be shipped via a Tracked carrier shipper. **** Please Note there may be customs import duty to pay once the parcel has arrived into your Country. The Duty will be your responsibility to be payed in full so the puzzles can be delivered. **

Please Note:- With the current situation we all face at present with the Global Pandemic. It is very difficult for the Postal Service as well as the Carrier network to Guarantee Deliveries. The Family Puzzle Shop will do there up most to ship all orders on time but we have no control over the time it may take for your goods to arrive to yourselves

Once your order has been shipped we are unable to control the delivery. If your parcel is delayed/misrouted in while in the delivery network. The family Puzzle Shop can not be held Liable for this.

If your parcel has been lost within the delivery network and this has been confirmed with the carriers. The Family Puzzle shop with assist in replacing your order.

Many Thanks.